At F3M INFORMATION SYSTEMS S.A. (F3M), you are committed to ensuring the privacy of your personal data. With this document we intend to clarify which user information is collected on our website, through mail marketing campaigns, through services performed, and how this data is used by F3M.
Please be advised that if you do not agree with the content of this policy, we do not recommend downloading our materials or using any of our services.
(1) About data collection
On our site, information is collected in the following ways:
Information provided by the user: 
o We collect personally identifiable information (such as name, phone number, email address, company you work for and job title) by completing the downloadable forms for our free content, enrolling in training and requesting information about products and services. In case the information collected is incomplete, we will use F3M direct contact with users via email or telephone.
Site Navigation Information
o When you visit the F3M site, a cookie is placed in your browser through the Google Analytics software to identify how often you access our address. Information is collected anonymously, such as IP address, geographical location, referral source, browser type, length of visit, and pages visited.
Contact History
o At F3M we store information about all contacts already made, such as content downloaded from our page and interactions via email. This storage is performed in the CRM platform used by the company which obeys specific rules of access by employees.
(2) About the use of your Personal Information​
This term allows F3M to use the personal information collected to disclose its offer, send legal information, technical clarifications and support solutions provided by the company.
The email is used to send the requested material or information by filling in the form and can also be used to send training material, commercial, technical and informative newsletters. Examples are communicating the release of new free materials, new products from F3M and F3M partners. 
Download data may be disclosed as surveys and statistics, and no personal information will be disclosed. F3M employees may also contact us by email or telephone to do research or present products and services.
By requesting information about the F3M software, downloading F3M material from the site automatically authorizes the use of the data to receive F3M communications.
The data collected may also be used as a complementary means of collecting information.
(3) About access to your personal information
They will only be able to see your personal information at F3M employees. No personal information may be disclosed publicly. F3M also undertakes not to sell, rent or pass on your information to third parties. The only exception is in cases where this information is required by law or court.
(4) Data Subject Rights​
F3M further warrants that, under the terms of the RGPD, it may exercise its rights, namely the Right of Access, Right to Limit Data Processing, Right to Oppose Data Processing, Right to Forget or Delete, and Right to Portability of Data. Personal data. 
(5) About sharing content on social networks​
By clicking on the content sharing buttons on social networks available on the F3M site, the user is publishing the content through their profile on the selected network. F3M does not have access to users' login and password on the networks, nor will it publish content on behalf of the user without them performing this action.
(6) About Unsubscribing and Changing / Deleting Personal Information​
Users can opt out of receiving any type of email from F3M. In every email we send there is always a unsubscribe link available on the last lines. Clicking on this link will remove it from the list. It is important to mention that filling out any form will refer to the re-entry of your email in the contact list. Therefore, the cancellation request should be made again if it is in your best interest.
To change your personal information or even delete it from our database, simply send an email to
(7) Contact Period in F3M Database​
If no request for cancellation / deletion of personal information is made, F3M will store and use it for the purposes specified herein for a period strictly necessary to its processing.
(8) Privacy Policy Changes
This Privacy Policy may be updated. Therefore, we recommend that you periodically visit this page to be aware of the modifications. Before using information for purposes other than those set out in this Privacy Policy, we will request your permission.
(9) Contact F3M for questions​
Any questions regarding our privacy policy can be answered by contacting us.
Email us at
We are located at F3M Building, Rua de Linhares, 4715-435 Braga.
May de 2018  |   The administration